Help / Support
Help with the ordering process
Shopping cart
In the shopping cart, please specify the item quantity, payment method and shipping method.
By clicking on the button " go to checkout " start the ordering process.
Login
If you are not already logged in, you must log in now. To do so, please enter your email address and the password you have chosen.
Is this your first order in our webshop?
Please enter your email address and select "I am a new customer" .
Billing address
Please provide your full billing address. In this step you must confirm that you have read our terms and conditions. Please read our terms and conditions and mark this point.
Only if you are a new customer do you need to provide a password.
Delivery address
In this section, please select the delivery address to which your order should be delivered. If the correct address isn't available, please create a new delivery address.
Direct debit
Only if you choose direct debit as your payment method will you be asked to provide your account details. Please ensure your account details are spelled correctly.
Order overview
In the final step, you will receive an overview of all the data you have entered and all items, including the total amount.
By clicking on the button "Submit order" the order is sent legally binding.
The purchase contract is legally concluded upon confirmation by the provider via email.